Privacy Policy

At Nitya Dharma, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our platform:

Information You Provide

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Additional details such as location, preferences, and profile photos
• Service Information: Details about bookings, requests, and communications with pandits
• Payment Information: Payment details processed through secure third-party payment processors
• Content: Reviews, ratings, posts, and other content you submit to the platform

Automatically Collected Information

• Usage Data: Information about how you interact with our platform, including pages visited and features used
• Device Information: IP address, browser type, device type, and operating system
• Location Data: General location information based on IP address or device settings
• Cookies and Tracking: Information collected through cookies and similar tracking technologies

How We Use Information

We use the information we collect for various purposes, including:

• Providing and improving our platform services
• Facilitating connections between users and pandits
• Processing bookings and payments
• Communicating with you about your account and services
• Sending important updates and notifications
• Personalizing your experience on the platform
• Analyzing usage patterns to improve our services
• Preventing fraud and ensuring platform security
• Complying with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure data storage and backup systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform:

• Essential Cookies: Required for the platform to function properly
• Analytics Cookies: Help us understand how visitors use our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

Third-Party Services

We may use third-party services that collect, process, or store your information:

• Payment Processors: For secure payment processing
• Analytics Services: To analyze platform usage and performance
• Cloud Services: For data storage and hosting
• Communication Services: For sending emails and notifications

These third-party services have their own privacy policies. We encourage you to review their policies to understand how they handle your information.

User Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to processing of your personal information
• Portability: Request transfer of your data to another service
• Withdrawal of Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us. We will respond to your inquiries promptly.